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Certificate II in Community Services

CHC22015Certificate II in Community Services

CHC22015 Certificate II in Community ServicesCourse Code: CHC22015Certificate II in Community Services

Are you a natural with providing guidance to people? Do you currently work or volunteer in a community services environment and don’t have the formal recognition? The Certificate II in Community Services is the qualification to give you the skills to help support the people around you.

Learn how to support individuals experiencing issues with alcohol or drugs, assist people in meeting their immediate needs such as providing shelter, providing short-term contact with individuals in a crisis situation and provide support with services such as catering and cleaning.

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method

    Blended / Classroom / Online / Workplace
  • Duration

    This course can be completed in 6 – 12 months
  • RTO's

    This course is delivered by Kirana’s Registered Training Organisation Kirana Training Pty Ltd RTO ID 52247, Access Training Institute Pty Ltd RTO ID 91498, Insight Training Group Australia Pty Ltd RTO ID 32142.

Course Requirements

The CHC22015 Certificate II in Community Services requires 9 units to successfully complete the course (5 core and 4 elective units).

Qualification Pathway

After achieving this qualification, students may undertake:

Entry Requirements

There are no entry requirements necessary to begin this qualification.

Student Selection Process

Kirana’s student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.
Kirana’s selection criteria will take into account various factors when deciding upon which students will be offered places in the program including;

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Assistant community services worker
  • Care Service Employee
  • Contact officers
  • Customer service staff
  • Reception, Front desk staff
  • Support Worker


Unit CodeUnit Description
CHCCOM001Provide first point of contact
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTWHS001Participate in workplace health and safety
BSBWOR202Organise and complete daily work activities


Unit CodeUnit Description
CHCCDE003Work within a community development framework
HLTINF001Comply with infection prevention and control policies and procedures
CHCCCS020Respond effectively to behaviours of concern
BSBCUS201Deliver a service to customers

Eligibility Check

Let one of our Course and Career Advisors help work out the best funding model based on your eligibility.

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What Kirana Offers

  • Access to industry leading VET Teachers who care about how you progress in the course
  • Flexible learning options; study online, in class, blended, by correspondence or at your workplace
  • You may be eligible for state and/or federal funding as a loan or a subsidy towards your course
  • We have 7 learning campuses nationally for when you want to be inspired by like-minded students & trainers
  • Some Kirana qualifications are part of a pathway to university and getting you degree ready

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