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Diploma of Community Services

CHC52015Diploma of Community Services

CHC52015 Diploma of Community ServicesCourse Code: CHC52015Diploma of Community Services

A career in Community Services is a very rewarding one, allowing you to enrich the lives of others and use your compassion and skills to help them build a better life for themselves. Community Services is one of the fastest growing sectors in Australia. In this course, you will learn to develop your skills and knowledge in managing, coordinating and/or delivering person-centred services to individuals, groups and communities. Consider a Diploma of Community Services for a fulfilling career allowing you to make a difference in people’s lives.


  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method

    Blended / Classroom / Online / RPL / Workplace
  • Duration

    12 months.
  • RTO's

    This course is delivered by one of the following Kirana Colleges Registered Training Organisations; Access Training Institute Pty Ltd RTO ID 91498, Kirana Training Pty Ltd RTO no. 52247, Insight Training Group Australia RTO ID 32142 and Learning Lab Pty LTD RTO ID 91341.

Course Requirements

To attain the CHC52015 Diploma of Community Services, 16 units must be successfully completed comprising of eight (8) core and eight (8) elective units over three (3) terms.
Electives have been grouped into the following 5 streams and 1 specialisation based on the individual’s learning requirements:

  1. Generalist stream – Classroom Based
  2. Alcohol and other drugs stream – Online Only
  3. Disability stream – Online Only
  4. Mental health stream – Online Only
  5. Child and Youth stream – Online Only
  6.  Case Management Specialisation – Online Only

Qualification Pathway

Credit decisions for university entry are made by individual universities, but many universities offer a credit arrangement.

Entry Requirements

There are no entry requirements for this qualification. It is preferred that the students have obtained a minimum of a School Certificate or equivalent.

Student Selection Process

Kirana Colleges student selection process is designed to ensure that you are enrolled in the qualification that best meets your needs.
Kirana Colleges selection criteria will take into account various factors when deciding upon which students will be offered places in the program including:

  • The students’ needs and desired outcomes
  • The ability and commitment of the students to complete the course
  • Eligibility requirements listed in the applicable National Training Package
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Case Coordinator
  • Case Worker or Manager
  • Alcohol and other Drug Worker
  • Client Service Assessor
  • Community Services Worker
  • Community Worker, Coordinator
  • Coordinator Family Services
  • Early Intervention Worker
  • Group Facilitator, Coordinator
  • Pastoral Care Counsellor
  • Pastoral Care Manager
  • Program Coordinator or Manager
  • Senior Youth Office, Chaplain
  • Social Welfare Worker
  • Support Facilitator
  • Welfare Worker
  • Family Support Worker


Unit CodeUnit Description
CHCCCS007Develop and implement service programs
CHCCOM003Develop workplace communication strategies
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
HLTWHS004Manage work health and safety

Compulsory Electives

Unit CodeUnit Description
CHCCSM005Develop, facilitate and review all aspects of case management
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCCDE003Work within a community development framework
CHCMHS011Assess and promote social, emotional and physical wellbeing

Generalist Stream - Classroom Based

Unit CodeUnit Description
CHCDIS008Facilitate community participation and social inclusion
CHCCCS004Assess co-existing needs
CHCADV002Provide advocacy and representation services
CHCCSL001Establish and confirm the counselling relationship

Alcohol And Other Drugs Stream - Online Only

Unit CodeUnit Description
CHCAOD004Assess needs of client with alcohol and other drugs issues
CHCAOD009Develop and review individual alcohol and other drugs treatment plans
CHCCCS019Recognise and respond to crisis situations
CHCMHS005Provide services to people with co-existing mental health and alcohol and other drug issues

Mental Health Stream - Online Only

Unit CodeUnit Description
CHCMHS001Work with people with mental health issues
CHCMHS004Work collaboratively with the care network and other services
CHCMHS005Provide services to people with co-existing mental health and alcohol and other drug issues
CHCMHS002Establish a self-directed recovery relationship

Child And Youth Stream - Online Only

Unit CodeUnit Description
CHCCCS004Assess co-existing needs
CHCCSL001Establish and confirm the counselling relationship
CHCPRT001Identify and respond to children and young people at risk
CHCPRT003Work collaboratively to maintain an environment safe for children and young people

Disability Stream - Online Only

Unit CodeUnit Description
CHCDIS005Develop and provide person-centred service responses
CHCDIS007Facilitate the empowerment of people with disability
CHCDIS008Facilitate community participation and social inclusion
CHCDIS010Provide person-centred services to people with disability with complex needs

Case Management Specialisation – Online Only

Unit CodeUnit Description
CHCCCS004Assess co-existing needs
CHCCSM004Coordinate complex case requirements
CHCCSM006Provide case management supervision
CHCADV002Provide advocacy and representation services

Work Placement

To be assessed as competent in this qualification, students are required to complete 100-120 hours of supervised work placement with an approved community services work place. The exact number of hours required is determined by the stream or specialisation chosen. Evidence provided by the supervisor will contribute to assessment of the student’s ability to work at this level.

ACT Skilled Capital – for students residing in ACT

This qualification can be funded to eligible students through ACT Skilled Capital, a subsidised training program offered by the ACT Government. Skilled Capital funding is available through Kirana Colleges Registered Training Organisations Kirana Training Pty Ltd RTO ID 52247. Skilled Capital is an ACT Government training initiative, funded by the ACT and Australian Governments.

ACT Skilled Capital Funding Eligibility


NSW Smart and Skilled – for students residing in NSW

An important notice about Smart and Skilled

Access Training Institute, Insight Training Group Australia, Kirana Training, Learning Lab, Maxis Solutions, and Precision Training Australia (Kirana Colleges) are all contracted training providers under the New South Wales Smart and Skilled program. The following qualification and pricing information remains current for existing students under Smart and Skilled, who enrolled on or prior to 31 December 2016.

Studying at Kirana Colleges is a lot more affordable thanks to Smart and Skilled, a subsidised training program offered by the NSW Government. Kirana Colleges can offer this program through our Registered Training Organisations: Kirana Training Pty Ltd RTO ID 52247, Insight Training Group Australia Pty Ltd RTO ID 32142 and Learning Lab Pty Ltd RTO ID 91314. Fee free scholarships and exemptions to tuition fees available. Eligibility criteria applies. This training is subsidised by the NSW Government.

NSW Smart & Skilled Targeted Priorities Funding Eligibility


Queensland Higher Level Skills – for students residing in Queensland

Funding for this qualification may be available through Higher Level Skills, a subsidised training program offered by the QLD Government. Higher Level Skills funding for this qualification is available to eligible students through Kirana Colleges Registered Training Organisation: Kirana Training Pty Ltd RTO ID 52247.

Queensland Higher Level Skills Funding Eligibility



Important Information for existing students with VET FEE-HELP loans

The Commonwealth Government’s VET FEE-HELP loan scheme still applies for any student that commenced study before 31 December 2016. For our existing students there are arrangements for you to continue with your course. If you’re an existing Kirana Colleges student with a VET FEE-HELP loan, you can expect to receive if you have not already, an email or letter from the commonwealth government. You should have also received information from Kirana Colleges confirming the steps you will need to take to continue studying. This correspondence will ask you to ‘opt-in’ to continue to study under the current VET FEE-HELP scheme. It’s important you respond by undertaking all actions mentioned, so there are no delays to your ongoing enrolment. If you’re an existing student, the VET FEE-HELP opt-in steps, allowing you to continue your studies, can be found here. Alternatively contact us through the Student Help Form.

This qualification can be offered to eligible students, all or in part, through VET FEE-HELP, a national Australian commonwealth loan scheme to help you get your studies started now and repayment of the loan once you earn to the compulsory repayment threshold. VET FEE-HELP can be offered for this course through Kirana Colleges Registered Training Organisation: Access Training Institute Pty Ltd RTO ID 91498.

VET FEE-HELP Student Entry Procedure

VET FEE-HELP Funding Eligibility 


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