Business & Management
Do you want the skills to create a successful and life-changing career in business? With projected growth around 11 percent over the next five years, now is a great time to work in the industry.
Kirana offers a wide range of business courses and management courses to build on your existing skills or to attain qualifications, from certificate to diploma level, for those wishing to work in administration, human resources, customer contact, or management.
Individuals working in business related roles will find themselves responsible for the behind the scenes work that ensures small to large businesses run smoothly and successfully.
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This qualification provides the skills and knowledge required for the roles of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
The Certificate III in Work Health and Safety (WHS) is an entry-level qualification for those whose main job is not dedicated to WHS. Job roles relevant to this qualification include health and safety committee members and health and safety representatives. They may provide technical advice and support to a team and apply a range of competencies in varied work contexts.
This qualification is appropriate for individuals in a variety of junior administrative positions who perform a range of mainly routine tasks and are motivated to upgrade their skills to a higher level or gain formal recognition of their existing skills.
Are you a people person? Take advantage of the skills you already have and consider a career in Customer Engagement. This Certificate is perfect for people who love to work face-to-face with customers every day. You will learn to work with multiple communication channels, capture data and provide customer service. Once employed, you’ll enjoy working in your career as a Customer Service Representative under supervision and with some authority to delegate.
Are you starting in the world of business? This qualification is the perfect starting point for people wanting to work in an entry level business role. You’ll gain skills and knowledge required for a variety of roles across different industry sectors. You’ll learn to apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge.
Do you want a job in the business industry? This qualification will start you on the right foot by providing the skills and knowledge required for a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
Customer engagement is so important in the business industry – businesses that prioritise their customers consistently see growth in their industry. The truth is the buyers pay more for a better customer experience, and they leave when they experience poor customer service. Study a Certificate III in Customer Engagement and bring value to your future employer and business. This course will provide you with the skills and knowledge required to work in a range of complex customer service roles.
Your career will advance in leaps and bounds when you take up further studies. Are you interested in the business industry? Complete a Certificate IV in Business for your chance to provide leadership and guidance to others with some limited responsibility for the output of others. You will use your skills and knowledge to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. With this Certificate under your belt, you can pursue a career in the Business industry as an analyst, office administrator or personal assistant.
A Certificate IV in Business Administration will give you the skills and knowledge needed to help run a business. It is the ideal qualification to get your foot in the door of the corporate world. You will learn to use well developed administrative skills and a broad knowledge base in a wide variety of administrative contexts, as well as provide leadership and guidance to others. For the chance to pursue a career where you will really challenge yourself, consider the Certificate IV in Business Administration.
Join the growing trend of graduates in the Certificate IV in Business Sales. A Certificate IV in Business Sales provides you with a broad knowledge base in a wide variety of sales contexts. You will learn how to make strategic decisions, undertake project work and develop teams and individuals. Pave your way through a career in business sales and you can open up business opportunities across a range of industries.
Nothing predicts organic growth like customer engagement, you can become an expert in the field with the Certificate IV in Customer Engagement. This qualification brings particular focus to the evaluation of information from multiple sources, and the application of effective solutions to customer service queries. In your career, your duties may include may include responding to complex customer requests handling complaints, coaching staff and completing related administrative tasks.
A Certificate IV in Human Resources is the ideal entry point for your new career in HR. Managing your people properly is the key to maintaining a successful business over time, and this course will provide you with the essential prerequisite HR skills and knowledge to support HR functions in your business. It will help you develop practical human resources skills as line managers, administrators or human resource officers.
A Certificate IV in Project Management Practice is perfect for those people wanting to work in a project environment and develop your project management skills and knowledge to be a valuable member of a project management team. You will gain knowledge on how to scope a project, time and resource management, costing, quality and risk management, communication management, and contract and procurement procedures.
Work health and safety is one of the fastest growing sectors in Australia and is vital in many industries and workplaces across Australia. Help keep Australians safe with a Certificate IV in Work Health and Safety. This course will give you the practical knowledge and skills to enable the provision of WHS advice and to assist with improving safety in the workplace.
The Diploma of Business will provide you with the skills and knowledge to develop project management skills, learn about human resources and the specifics of conducting business. It will give you the correct guidance and support to get ahead in a variety of fields, including administration and human resources. No matter what you end up doing, a Diploma of Business will benefit you through the course of your career.
Step into a management role with the Diploma of Leadership and Management, and gain practical skills to lead more effectively. This course addresses the multiple challenges faced by managers, will give you an understanding of the leadership process and build your management skills. You will learn how to provide solutions and strategies to work under various business conditions. Pursue a career as a Business Manager, Human Resources Manager or Sales Team Manager.
Looking for a role that will give you the ability to manage projects in a variety of contexts, across a number of industry sectors? Consider a Diploma of Project Management. Learn how to oversee a business venture, project or strategy, from inception to conclusion, and initiate, plan, execute and evaluate your own work, as well as the work of others. Take the lead on the next big project and improve your management skills today.
This qualification is suitable for people who coordinate and maintain the work health and safety (WHS) program in an organisation. It reflects the role of practitioners who apply a substantial knowledge base and well-developed skills in a wide variety of WHS contexts.
The BSB51315 Diploma of Work Health and Safety provides participants with an in-depth knowledge of WHS practices and assists in developing the skills needed to develop and manage an organisation’s WHS program:
- Understand the consequences of exposure to health and safety hazards at work
- Recognise, evaluate and manage hazards in the workplace
- Administer various WHS functions, planning policy development and ethics
- Acquire in-depth knowledge in areas of system design and development, risk management and incident investigation.
This course is appropriate for people:
- Working in the industry who wish to become recognised/ qualified WHS Officers
- Employees with responsibility for WHS coordination in the workplace
Pursue a leadership role with the Advanced Diploma of Leadership and Management. This Diploma will teach you everything you need to know about managing change, finances, developing marketing plans and marketing objectives. Consider this Diploma if you are working in the industry or seeking employment in a senior managerial position that will include responsibility for leadership, planning, development and innovation.
- Up to
Job Openings Expected for Office Managers to 2019
Business & ManagementCareer Outcomes
A business course can go a long way. Here’s what is possible:
- Administration Officer (Local Government)
- Administrative Assistant
- Clerical Officer
- Data Entry Operator
- Information Desk Clerk
- International Education Office Receptionist
- Legal Receptionist
- Office Assistant
- Trainee Racing Administrator
What Kirana Offers
- Access to industry leading VET Teachers who care about how you progress in the course
- Flexible learning options
- University pathways into Charles Sturt University for the Diploma of Management into the Bachelor of Business (HRM), Bachelor of Business (Management), or Bachelor of Business (Marketing).